WhatsApp Cloud API- Open to any business of any size, around the world.
“The best business experiences meet people where they are”. As rightly said by Mark Zuckerburg at Meta’s first Conversation event on with the introduction of WhatsApp Cloud API on May 18, 2022. WhatsApp Business API is now available to businesses of all sizes. Now even small businesses can take leverage of WhatsApp Business API to…
A complete guide to drive your customers to the Chatbot
After successfully onboarding a chatbot to your website or on any popular messaging channel, the next big question arrives is how you would inform your customers to use it or how you would attract new leads directly to your chatbot? Here are some ways which is able to guarantee that your chatbots are used upto their full utility: MAKING…
Automate your Marketing & Sales using Chatbots
Following and setting trends is what this generation is up to. If something is in fashion, it is popular and approved of at a particular time. If that’s the case then consider AI Chatbots as the latest accessory to make your marketing game look fabulous. Okay, that sounds like something from the next Vogue issue but one can agree…
Chatbots V/S Live Chat: What will be the future of customer service look like?
Knock knock! The AI revolution is here. Automation is a huge part of our day-to-day lives but they look nothing like their sci-fi counterparts. It’s incorporated in almost every field possible and hence E-commerce/ customer services do not remain untouched. But when we talk about this area of business, two options pop in our mind: human-powered live chat or an automated bot. What should one consider and which would bring better gains? Should…
Tips on designing conversations for conversational interfaces
Conversation a new king of market and conversation designing is a new job already! It’s a design based on human conversation. Which means, it should cover a huge variation of conversation. Designing a conversation for chatbots requires a lot of thought process for sure. Conversation design is not only about writing dialogues. As per google…
Make a bot more human-like
For many decades, the Designer has been creating Graphical User Interfaces (GUIs) which have dominated the way we interact with computers, But conversational user interface (CUI) is still new to the word. So you might have many questions in mind,” What is CUI?” CUI is a way of interacting with computers and humans where the…
What you can do with WhatsApp Business API?
Importance of Staying connected in 2020.Communication is the major role-playing factor in the evolution of mankind, we are born in an era of Internet where we got served with tons of tools for staying at just a click away from each other. And there it stood like the king of messaging app, yeah you guessed…
Things to consider while developing an AI-based chatbot
With a new decade of technological advancement approaching, conversational agents still remain one of the most popular applications of artificial intelligence. Chatbots are revolutionizing the B2E and B2B organizational scenarios. Chatbots expected to cut business costs by $8 Bn by 2022 — Juniper Research. Chatbot can be divided into two categories. One is Flow-based chatbot and another is AI-NLP based…
A complete lifecycle of a chatbot
A chatbot is now a stable factor in our customer communication. We can now imagine more advanced opportunities and possibilities with chatbots and Artificial intelligence. To develop these capabilities, we follow a specific plan and structure for the entire bot lifecycle. Like website and mobile app development, we follow certain lifecycle steps to develop a…
A right funnel driven approach to generate quality leads
“Can chatbots be used for lead generation and deliver better results than other digital marketing efforts? “Are these bots better than typical landing pages for online ads to get a higher conversion rate? “Is this approach of engaging customers through a chatbot is worthwhile? So many questions about the effectiveness of chatbots and the answer…