Boost Personalized and Omnichannel Shopping Experiences

Turn your customers into regulars with quicker responses, FAQs and personalized recommendations- all back supported with Live Chat.

Reach Customers on Every Platform

Replicate in-store experience for your customers on the channels they spend most of their time on. Use chatbot across channel to generate more sales and automate customer support. This helps to expand brand presence and enhance shopping experiences with real-time support.

Integrate Brand Recall with Campaigns

Activate newer levels of customer support with campaigns to regularly notify about new products, promotional updates, confirmation messages and important dates and activities by reaching out to the target audience. Retarget Abandon carts and remind customers to complete their transactions.

Personalize Conversations with Rich Media

Engage customers at every step of shopping with personalized conversations that include rich media content. Use of NLP to understand human intent and respond to customers with human-like conversations results in good customer satisfaction and an increase in sales.

Make your Customers Feel Heard

Collect customer reviews and feedback to improve their experience with your brand. Provide instant follow-up on their queries to turn every conversation into checkout carts. This way no query goes unanswered and turns customers into brand loyalists.

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Chat &
Interactions

At India Today, we want to deliver latest content to our viewers on WhatsApp, With Kevit’s Chatomate, we have automated content delivery and that help us reduce response time and increase net promotor score. I admire their promptness to deliver solutions.

- Deputy General Manager IT at TV Today

Tarun Sood

We wanted our first line of support to be automated followed by agent escalation, with Chatomate tech team expertise. We went live within 48 hours only, and I appreciate team promptness in addressing customer problems. Good Job! You are on the right track.

- Social Media Manager at Texila

Manikanda Prabhu

Businesses want managed services and that’s where Chatomate team achieved perfection. We collaborated with Chatomate for omnichannel automation, and we are incredibly happy because they exactly know what true partnership require - trust, transparency, and responsibility.

- Global Product Alliance Manager at Route Mobile

Onkar Mayekar

Businesses aim to improve customer experience and that’s where Chatomate team is at its peak. We collaborated with Chatomate for automating business processes on all channels because they know exactly what to do and they take the word trust very seriously.

- Product Sales Specialist at Netcore