Greet, Manage and Support Customers

Welcome website visitors with directly deployed AI-powered chatbots to manage and help customers navigate a delightful journey with on-demand support and related information. Engaging visitors with automated replies help businesses map their journey from browsing to scheduling meetings.

Trigger Workflows on User Actions

Map customers journey on your website to identify their behavior with a website chatbot to never miss an opportunity to serve them better with the content of their choice and relevant responses to their queries. Stay with users from the time they open your website and reduce chances of passing up a potential customer.

Continue Conversations with Omni-Channel Updates

Never stop talking with customers with cross-channel communication to provide them with the ease of continuing chatting on their favorite channels. The website chatbot can store previous chat data and access it to start further chats on the other platform so that none of the customer information is lost and the user doesn't have to repeat themselves.

Nurture Leads with Automated Replies

Provide automated assistance 24x7 to nurture and qualify leads with AI powered website chatbots. Engage with personalized content by understanding user entities and intents with Natural Language Processing. This helps bots to know its users and skillfully handle FAQs and newer queries with proper information and faster resolution.

Support Customers with Live Chat

Provide agent escalation in case of complex queries to continue extending support to customers. Increase agent productivity with agent assist like canned responses, load balancing, internal knowledge base and omni channel inbox so they can resolve queries more effectively and efficiently.

Elevate Customer Experiences with Website Chatbot

Welcome All Visitors

Quicker Responses

Lead Generation

Reduce Costing

Seamless Hand-Off

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Bots
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Chat &
Interactions

At India Today, we want to deliver latest content to our viewers on WhatsApp, With Kevit’s Chatomate, we have automated content delivery and that help us reduce response time and increase net promotor score. I admire their promptness to deliver solutions.

- Deputy General Manager IT at TV Today

Tarun Sood

We wanted our first line of support to be automated followed by agent escalation, with Chatomate tech team expertise. We went live within 48 hours only, and I appreciate team promptness in addressing customer problems. Good Job! You are on the right track.

- Social Media Manager at Texila

Manikanda Prabhu

Businesses want managed services and that’s where Chatomate team achieved perfection. We collaborated with Chatomate for omnichannel automation, and we are incredibly happy because they exactly know what true partnership require - trust, transparency, and responsibility.

- Global Product Alliance Manager at Route Mobile

Onkar Mayekar

Businesses aim to improve customer experience and that’s where Chatomate team is at its peak. We collaborated with Chatomate for automating business processes on all channels because they know exactly what to do and they take the word trust very seriously.

- Product Sales Specialist at Netcore