Leverage Medical Assistance with Timely Responses

Provide the care your patients deserve with appointment bookings, personalized reminders, and all-time available health companion.

Provide 24x7 Availability

Provide the care people deserve but make it automated for 24x7. Emergencies do not wait for anyone, so should your customers with accurate instant messages anytime, anywhere of the day.

Provide Easy Conversational Health Support

Automate replies to customer queries and FAQs related and help them locate the nearest health centers. This helps in decreasing response time with accurate replies, helping customers solve their own queries and save their time in locating help centers.

Sync and Record Data with Integrations

Integrate customer service tools to deliver relevant data to patients across channels along with live chat. Take input from patients, record data for future reference and in case of complex queries, smoothly handoff chats to live agents and provide them with data from across the channels as a unified customer review.

Make Scheduling Appointments Easy

Make booking appointments easy with a chatbot to avoid long waiting queues. Ask for their preferred date, meeting time and contact details to send them appointment details and reminders. Simplifying the process of scheduling is what will drive in more requests and sales.

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Chat &
Interactions

At India Today, we want to deliver latest content to our viewers on WhatsApp, With Kevit’s Chatomate, we have automated content delivery and that help us reduce response time and increase net promotor score. I admire their promptness to deliver solutions.

- Deputy General Manager IT at TV Today

Tarun Sood

We wanted our first line of support to be automated followed by agent escalation, with Chatomate tech team expertise. We went live within 48 hours only, and I appreciate team promptness in addressing customer problems. Good Job! You are on the right track.

- Social Media Manager at Texila

Manikanda Prabhu

Businesses want managed services and that’s where Chatomate team achieved perfection. We collaborated with Chatomate for omnichannel automation, and we are incredibly happy because they exactly know what true partnership require - trust, transparency, and responsibility.

- Global Product Alliance Manager at Route Mobile

Onkar Mayekar

Businesses aim to improve customer experience and that’s where Chatomate team is at its peak. We collaborated with Chatomate for automating business processes on all channels because they know exactly what to do and they take the word trust very seriously.

- Product Sales Specialist at Netcore