Assure Secure Transactions with 24x7 Customer Support

Revolutionize the way banking is done by digitalizing everyday banking services to drive customer engagement without extra operational costs.

Provide Easy Conversational Banking Support

Automate replies to customer queries and FAQs related to opening a new account, loan offers, account balance, finding nearest branches and a lot more. This helps in decreasing response time with accurate replies, helping customers solve their own queries and reducing the load on agents.

Digital Banking Across Social Platforms

Avail automated support on channels where your customers are looking for you. Scale services on platforms like WhatsApp, Facebook, Website and Mobile App allow customers to interact on their preferred channel in a language they are comfortable with.

Sync and Record Data with Integrations

Integrate customer service tools to deliver relevant data to customers across channels along with live chat. Take input from customers, record data for future reference and in case of complex queries, smoothly handoff chats to live agents and provide them with data from across the channels as a unified customer review.

Increase Engagement with Automated Replies

Send follow-up messages, notifications and updates for customer engagement. Run campaigns to notify customers about new offers, new loan and investment plans and changes in existing policies and services.

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At India Today, we want to deliver latest content to our viewers on WhatsApp, With Kevit’s Chatomate, we have automated content delivery and that help us reduce response time and increase net promotor score. I admire their promptness to deliver solutions.

- Deputy General Manager IT at TV Today

Tarun Sood

We wanted our first line of support to be automated followed by agent escalation, with Chatomate tech team expertise. We went live within 48 hours only, and I appreciate team promptness in addressing customer problems. Good Job! You are on the right track.

- Social Media Manager at Texila

Manikanda Prabhu

Businesses want managed services and that’s where Chatomate team achieved perfection. We collaborated with Chatomate for omnichannel automation, and we are incredibly happy because they exactly know what true partnership require - trust, transparency, and responsibility.

- Global Product Alliance Manager at Route Mobile

Onkar Mayekar

Businesses aim to improve customer experience and that’s where Chatomate team is at its peak. We collaborated with Chatomate for automating business processes on all channels because they know exactly what to do and they take the word trust very seriously.

- Product Sales Specialist at Netcore