Expand, Engage and Enhance Customer Experience on WhatsApp

It’s a great time to start with WhatsApp Business API. With the colossal reach of over 2 billion users in more than 180 countries, WhatsApp has emerged as a top platform for businesses to connect with their customers. Join the 5 million business community with WhatsApp Business API to deliver a personalized experience with cost-effective solutions.

Deliver Delightful Customer Support with WhatsApp Business API

Instantly reply to customers with personalized conversations using WhatsApp Chatbot. Give 24/7 availability to your customers.

Notify Every Update With Campaigns

Regularly notify customers with WhatsApp campaigns to activate newer levels of customer support. Notify about important dates, significant dates and events, confirmation messages and more to the target audience. Send invites and collect feedback to increase engagement and trust using this feature.

Engage Customers using Automated Replies

Instantly connect with customers using WhatsApp Business API. Deliver engaging and personalized content supported with interactive message templates and rich media content. Automating responses to repetitive queries with WhatsApp chatbot reduces response time and ops cost.

Support Customer with Multi- Agent Inbox

Integrate seamless handoff to add any number of agents for solving complex customer queries. Live chat gets better with agent assist like preset canned responses, load balancing and agent escalation to improve agent efficiency with better response rate.

Why WhatsApp Chatbot ?

Set Campaigns

Increase Response Rate

Expand Your Reach

Seamless Hand-Off

Rich Media Content

24x7 Availability

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At India Today, we want to deliver latest content to our viewers on WhatsApp, With Kevit’s Chatomate, we have automated content delivery and that help us reduce response time and increase net promotor score. I admire their promptness to deliver solutions.

- Deputy General Manager IT at TV Today

Tarun Sood

We wanted our first line of support to be automated followed by agent escalation, with Chatomate tech team expertise. We went live within 48 hours only, and I appreciate team promptness in addressing customer problems. Good Job! You are on the right track.

- Social Media Manager at Texila

Manikanda Prabhu

Businesses want managed services and that’s where Chatomate team achieved perfection. We collaborated with Chatomate for omnichannel automation, and we are incredibly happy because they exactly know what true partnership require - trust, transparency, and responsibility.

- Global Product Alliance Manager at Route Mobile

Onkar Mayekar

Businesses aim to improve customer experience and that’s where Chatomate team is at its peak. We collaborated with Chatomate for automating business processes on all channels because they know exactly what to do and they take the word trust very seriously.

- Product Sales Specialist at Netcore

Prashast Trigunait

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